AlpenLern

Connect with Our Swiss EdTech Experts

AlpenLern is dedicated to transforming your learning initiatives with personalized solutions and world-class support, all from our base in Zug.

Our dedicated team is ready to provide responsive, expert assistance for all your educational technology needs.

Connect with AlpenLern's Swiss Expert Team

Contact Information

Phone:

+41 41 729 01 01

Email:

info@alpenlern.ch

Address:

2847 Rigistrasse, Floor 3
6300 Zug, Canton of Zug
Switzerland

Office Hours:

Monday - Friday: 08:30 - 17:00 CET

Expected Response Time:

General inquiries: within 24 business hours

Technical support: within 4 business hours

Multilingual Support:

German, English, French, Italian

Dedicated Support for Your Specific Needs

Course Inquiry Form

Corporate Training Request

Technical Support Form

Partnership Inquiry

Visit Our Zug Office and Swiss Technology Center

Our Central Location

AlpenLern AG

2847 Rigistrasse, Floor 3
6300 Zug, Canton of Zug
Switzerland

Building Access: Our offices are on the 3rd floor. Please use the main entrance and take the elevator.

Parking: Limited visitor parking is available on-site. Public parking garages are also nearby.

Public Transport: Easily accessible via Zug S-Bahn lines and local bus services. The Zug train station is a 10-minute walk.

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Map showing AlpenLern office location in Zug, Switzerland
Interactive map placeholder for AlpenLern's Zug office.

Expert Teams Ready to Assist You

Learner Support

Guidance on course selection, enrollment, and personalized learning pathways. Your first point of contact for a smooth learning journey.

Corporate Training Consultants

Specialized advisors for developing custom corporate training modules and comprehensive organizational upskilling programs.

Technical Support

Dedicated specialists ensuring seamless platform performance, troubleshooting issues, and optimizing your e-learning experience.

Academic Advisors

Expert guidance on certification programs, career development, and leveraging AlpenLern credentials for professional advancement.

Business Development

Our team focused on strategic partnerships, custom solution crafting, and expanding AlpenLern's impact in the EdTech landscape.

Our Service Promise and Response Standards

At AlpenLern, we pride ourselves on Swiss precision not just in our technology, but in our customer service. Your inquiries are important to us, and we are committed to providing timely and effective support.

  • Prompt Responses

    All general inquiries are acknowledged within 24 business hours. Urgent technical issues receive attention within 4 business hours.

  • Swiss Quality Service

    We adhere to the highest Swiss standards of professionalism, privacy, and data security in all our interactions.

  • Continuous Improvement

    We actively seek your feedback to continually enhance our support processes and ensure maximum satisfaction.

  • Clear Escalation Paths

    Should your issue require specialized attention, it will be seamlessly escalated to the appropriate expert team for resolution.

Multiple Ways to Connect and Get Support

Choose the contact method that best suits your needs:

Live Chat

Instant support for quick questions during business hours.

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Knowledge Base

Find answers to common questions 24/7 with our extensive library.

Explore Knowledge Base
Social Media

Connect with us on LinkedIn for updates and professional networking.

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Video Consultation

Schedule a personalized video call for detailed discussions.

Book a Consult